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ExpressVPN terms change

Privacy Policy change — October 2, 2026

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The privacy policy has been updated with a new effective date of October 2, 2026, and several minor changes in wording, including the replacement of quotation marks. Additionally, a new clause has been added regarding transactional communications related to user accounts.

What this means for you. Users will receive limited transactional communications related to their accounts, which may include important notifications.

What actually changed

  1. Changed. The effective date of the privacy policy has been updated.

    Last updated: October 2, 2026
  2. Changed. The quotation marks around 'Terms' have been standardized.

    the 'Terms'
  3. Changed. The section reference has been updated for clarity.

    Cookies and Third-Party Analytics
  4. Added. Users will now receive important transactional communications regarding their accounts.

    We may send you limited transactional communications related to your account and transactions with us.
  5. Changed. The quotation marks around 'Marketing Emails' have been standardized.

    to send marketing information... ('Marketing Emails')
  6. Changed. The wording has been softened regarding the availability of certain payment methods.

    may also be available for you to use to subscribe to our Services.

The wording

Exact excerpts from the last snapshot compared with the new one.

Was Privacy Policy ExpressVPN Privacy PolicyExpressVPN is committed to protecting your privacy Last updated: January 1, 2026 We want you to understand what information (including Personal Data) we collect in connection with your use of our Services and/or access to our Site; for what purpose such information is collected; how we collect, use, and store such information; to whom it may be disclosed; and how you can exerci…

Now Privacy Policy ExpressVPN Privacy PolicyExpressVPN is committed to protecting your privacy Last updated: October 2, 2026 We want you to understand what information (including Personal Data) we collect in connection with your use of our Services and/or access to our Site; for what purpose such information is collected; how we collect, use, and store such information; to whom it may be disclosed; and how you can exerci…

Was This Privacy Policy must be read in conjunction with the ExpressVPN Terms of Service (the “Terms”).

Now This Privacy Policy must be read in conjunction with the ExpressVPN Terms of Service (the

Was Table of Contents General Information Personal Data How We Protect and Retain Your Personal Data How We Safeguard Your Personal Data With Relation to Service Providers Keys Data Usage Statistics Data and App Diagnostic Data MediaStreamer Data How We Protect and Retain Information Related to Email, Live Chat, and Feedback Forms Cookies and Third-Party Analytics Interactions With Third-Party Products Users in the Europ…

Now Table of Contents General Information Personal Data How We Protect and Retain Your Personal Data How We Safeguard Your Personal Data With Relation to Service Providers Keys Data Usage Statistics Data and App Diagnostic Data MediaStreamer Data How We Protect and Retain Information Related to Email, Live Chat, and Feedback Forms Cookies and Third-Party Analytics Non-Personal Data we collect Users in the European Union…

Was If you are just visiting our Site, please refer to Section 7. (i) Personal data submitted in association with your Account (“Personal Data”) Personal Data means any information that can be used, alone or combined with other data, to uniquely identify an individual. Personal Data is collected for the purpose of providing you with our Services, including preventing fraudulent signups or account hijacking, and may inclu…

Now If you are just visiting our Site, please refer to the ‘Cookies and Third-Party Analytics’ section below. What data do we collect? (i) Personal data submitted in association with your Account (

Was You may add, modify, and delete your Keys Data at any time by accessing your ExpressKeys dashboard. (iv) Anonymous App diagnostics, including crash reports (“App Diagnostic Data”) (optional) App Diagnostic Data, which includes crash reports, usability diagnostics, and VPN connection diagnostics, is anonymized data that cannot be tied back to individual users. This feature is similar to a “send bug report” option.

Now You may add, modify, and delete your Keys Data at any time by accessing your ExpressKeys dashboard. (iv) Anonymous App diagnostics, including crash reports (

Was You must opt in, such as through the settings menu of your Apps, to send App Diagnostic Data to us. (v) IP addresses authorized to use MediaStreamer Services (“MediaStreamer Data”) (applicable only to MediaStreamer users) Separately from VPN services, we also provide our optional MediaStreamer service for devices that do not support VPNs (e.g., Roku).

Now You must opt in, such as through the settings menu of your Apps, to send App Diagnostic Data to us. (v) IP addresses authorized to use MediaStreamer Services (

Was These IP addresses are only used by ExpressVPN to provide the optional MediaStreamer service and not for any other purpose. (vi) Data for marketing purposes exclusively when using our App When you are using our App, we collect a limited amount of data to help us understand the use of our App and facilitate our marketing efforts.

Now These IP addresses are only used by ExpressVPN to provide the optional MediaStreamer service and not for any other purpose. (vi) Data for marketing purposes We collect a limited amount of data to help us understand the use of our App and marketing campaigns and facilitate our marketing efforts.

Was Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services. We do not monitor your ongoing usage of our services. However, we retain a minimal record indicating whether you have activated each service you are su…

Now To find out more about the Cookies we set please refer to

Read the current source document

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